Shipping policy
Dormivi Shipping Policy
Thank you for shopping with Dormivi. We're committed to getting your order to you as smoothly as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been dispatched.
Shipping Times
We currently ship to the United States and Canada. Estimated delivery times after dispatch:
- Standard Free Shipping: 12–20 days
Delivery times may vary due to customs clearance or carrier delays.
Shipping Costs
We offer free standard shipping on all orders — no minimum purchase required.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update in the system.
Lost or Delayed Packages
If your order hasn't arrived within 25 days of your order date, please contact us at support@dormivi.com and we'll investigate immediately and make it right.
Contact Us
For any shipping questions, reach out to us at support@dormivi.com or through our Contact page. We typically respond within 24–48 hours.